Safety with Bykea
Your safety is important to us while using our services.
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We provide everyday safety for riders, partners, and businesses before, after, and during their trip.
By using unique codes, we are preventing any fraudulent activity from happening on our app. Furthermore, it ensures that it is indeed you who is trying to sign into the account.
All driving partners must own a license and undergo training, test, and a security background check before their first trip.
By giving your driver a rating from 1-5 stars on every booking helps us ensure that you are getting the best experience every time.
In order to get you to your location on time, we sometimes use different routes. This is why all our driving partners are GPS tracked at all times to ensure safety even if you go off-track.
If you require any assistance at any time, our 24 hour team is there for you seven days a week. Reach out to us via the app or call.
Before starting your journey, we want to ensure you are equipped with all the tools needed to be safe. This is why you will get an option to avail Takaful or Insurance protection before every ride.
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