
We’ve answered some of our most common queries but you can contact us directly for any further information. Our call center representatives are available for you 24/7. Call us at 021 38654444 or you can email us at cs@bykea.com
Whether you are a rider or a driver, we have you covered. Your safety is our utmost priority, contact us at +92 21-38654444 to find out your coverage.
Yes you can! We pride ourselves for making services available for everyone in Pakistan. Just give us a call at +92 307-1234567 to book your Bykea partner.
Owning a Bykea franchise offers a unique opportunity of being your own boss and empowering your local community. To read details about how to become a Bykea Franchisee, visit our Bykea Franchise page.
Unlocking your Bykea Account is easy. Download the Jazz Cash App or go to the nearest Jazz Cash Kiosk to unlock your account.
Download the Bykea App for your Google Play Store or Apple App Store, verify your phone number, and you are ready to book your first ride.
You can pay for your ride however you like. Whether it be cash or any other form of payment – we accept it all.
Applying to be a Bykea partner is simple. Download the Bykea Partner app or visit the nearest Bykea Franchise to register. For more details visit the Bykea Partner Page.
We will connect you with a financial institution that provides easy installment plans or leases. In some areas, a Bykea partner can earn up to 5 times the monthly installment – making owning a bike easy.
Safety of our customers and partners is the utmost priority. We provide our partners and customers an option of getting themselves insured during the ride.
We will disburse the loan into your Bykea Wallet that you can withdraw into any bank or branchless banking account to advance the cash.
The Upfront Cash amount offered to each Driver-Partner under the program is determined based on multiple factors including the partner’s past incentive earnings and driving or delivery history.
Yes, you may apply again in the future if you qualify for the program.
Bykea-Partners who wish to cancel their Upfront Cash Program and return their loan for any reasons are encouraged to call customer service hotline at +92 21 38654444 or write in via the Help Center, as we have a dedicated team who can help them on a case-by-case basis.
No. At the moment, we are only offering the Upfront Cash Program to a small group of driver-partners and/or delivery partners who were selected for their historical incentive and other earnings and overall driving pattern.
The Upfront Cash amount will be topped up into your Cash Wallet shortly after applying to the program successfully. You can then transfer this amount to your bank or branchless banking account.
Bykea will send you a notice to break your payments up into smaller denominations so that paying these off is easier for you. However, if you fail to pay the loan back, we will ban your membership to the Bykea platform and engage a recovery team to collect payment from you. If you fail to still pay, a collections team may be sent to your house and to your references to ensure the loan amount is recovered.
Our Bykea partners are trained and understand the importance of delivering your items with care. However, we provide an added layer of safety through an opt-in insurance for parcels so even if there is any odd chance that it gets damaged, your valuable items are completely protected. To find out details about how to claim your coverage, contact us at +92 21 38654444.
Owning a Bykea franchise offers a unique opportunity of being your own boss and empowering your local community. To read details about how to become a Bykea Franchisee, visit our Bykea Franchise page.
If you are looking to ship multiple items at once instantly, our Business Panel will be perfect for you. Read more about the advantages and how to get it on our Delivery for Business page.
Products